
More Bookings.
Happy Customers.
Unstoppable Growth.
Powerful, intelligent workflows that reduce costs, boost revenue, and drive the best reviews — 24/7.
Discover your customer service potential
Take our comprehensive assessment to uncover whether your current customer service systems are truly optimized for today's digital landscape. It reveals actionable insights that can enhance customer engagement, streamline operations, and ultimately drive business growth.
Evolve your business
with AI automation
Transform your service business with automation that streamlines operations, enhances customer experiences, and fuels sustainable growth.
We analyze your processes and implement automation solutions that seamlessly integrate with your current systems—or deploy new, cutting-edge tools—ensuring minimal disruption while elevating your operations.
Accelerated Lead Generation & Conversion
Our intelligent lead generation system automatically identifies and nurtures high-intent prospects while using automated content generation to deliver personalized, engaging outreach that converts them into loyal customers.
Booking & Appointment Management
By integrating AI-driven rescheduling, cancellation handling, availability management, and seamless calendar/CRM integration, our solutions significantly reduce administrative overhead while ensuring a smooth and reliable customer scheduling experience.
Automated Warranty & Maintenance Engagement
Proactively reach out to customers for scheduled warranty services or recommended maintenance, ensure timely reminders and increased service adherence, leading to enhanced customer trust and retention.
Streamlined Operations & Customer Retention
Our AI-powered system streamlines operations, reduces manual errors, and enhances customer retention, ensuring consistent and efficient service delivery.
Get Started Now
If you want to put your business admin on autopilot and boost your revenue, book a free consultation with our team today!
Next Generation Capabilities
Everything you need to provide exceptional customer service 24/7
Booking
Big Robot efficiently manages scheduling, checking availability, and confirming appointments for home services. It makes the booking process a breeze for customers at any time of the day.
- Real-time scheduling
- Instant availability checks
- Appointment confirmations
- 24/7 automated booking
Emergency Support
Big Robot prioritizes urgent situations, gathering key details quickly and dispatching help right away. It ensures that critical issues, such as flooding or total HVAC failure, get top-tier attention.
- Prioritizes emergencies
- Collects crucial details
- Immediate team dispatch
- 24/7 urgency handling
Expert Knowledge
Big Robot taps into a deep well of professional know-how to diagnose issues and provide expert guidance. It quickly identifies likely causes, suggests effective fixes, and encourages safe, prompt resolution to prevent further damage.
- Real-time, accurate insights
- Context-based problem solving
- Minimizes guesswork
- Builds trust through expert advice
Warranty Management
Big Robot keeps track of past services, warranties, and follow-up maintenance schedules. It ensures customers maximize their warranty benefits and stay informed about upcoming check-ups.
- Tracks warranty periods
- Proactive maintenance alerts
- Service record lookup
- Seamless scheduling
Payment Integration
Big Robot makes paying for home services quick, secure, and straightforward. It walks customers through different payment methods and finalizes transactions with ease.
- Secure payment processing
- Multiple payment options
- Guided assistance
- Instant payment confirmations
Troubleshooting Guides
Big Robot provides step-by-step troubleshooting help for common household problems, guiding users through initial checks or DIY fixes before scheduling a professional if needed.
- Quick self-help advice
- Step-by-step instructions
- Reduces minor service calls
- Empowers customer DIY
Multi Language Support
Big Robot accommodates customers in multiple languages, ensuring everyone receives the help they need in a language they're comfortable with.
- Multi-language support
- Real-time translation
- Inclusive customer experience
- Improves accessibility
Maintenance Reminders
Big Robot can automatically keep track of routine maintenance tasks like chimney inspections, HVAC tune-ups, and more, ensuring customers never miss an important service date.
- Automated reminders
- Saves maintenance history
- Schedules follow-up services
- Prevents costly repairs