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More Bookings.
Happy Customers.
Unstoppable Growth.

Powerful, intelligent workflows that reduce costs, boost revenue, and drive the best reviews — 24/7.

Discover your customer service potential

Take our comprehensive assessment to uncover whether your current customer service systems are truly optimized for today's digital landscape. It reveals actionable insights that can enhance customer engagement, streamline operations, and ultimately drive business growth.

Service Systems Assessment

Complete the free assessment and get your personalized report with recommendations

System Score
85%
Qualified Lead Generation
Appointment Automation
Error Reduction
Customer Retention
Recommendations

Evolve your business
with AI automation

Transform your service business with automation that streamlines operations, enhances customer experiences, and fuels sustainable growth.

We analyze your processes and implement automation solutions that seamlessly integrate with your current systems—or deploy new, cutting-edge tools—ensuring minimal disruption while elevating your operations.

Accelerated Lead Generation & Conversion

Our intelligent lead generation system automatically identifies and nurtures high-intent prospects while using automated content generation to deliver personalized, engaging outreach that converts them into loyal customers.

Booking & Appointment Management

By integrating AI-driven rescheduling, cancellation handling, availability management, and seamless calendar/CRM integration, our solutions significantly reduce administrative overhead while ensuring a smooth and reliable customer scheduling experience.

Automated Warranty & Maintenance Engagement

Proactively reach out to customers for scheduled warranty services or recommended maintenance, ensure timely reminders and increased service adherence, leading to enhanced customer trust and retention.

Streamlined Operations & Customer Retention

Our AI-powered system streamlines operations, reduces manual errors, and enhances customer retention, ensuring consistent and efficient service delivery.

Get Started Now

If you want to put your business admin on autopilot and boost your revenue, book a free consultation with our team today!

Next Generation Capabilities

Everything you need to provide exceptional customer service 24/7

Booking

Big Robot efficiently manages scheduling, checking availability, and confirming appointments for home services. It makes the booking process a breeze for customers at any time of the day.

  • Real-time scheduling
  • Instant availability checks
  • Appointment confirmations
  • 24/7 automated booking
When can someone come out?
10:00 am
We have availability throughout the week. Here are the next few open time slots:
10:01 am
Tomorrow at 9 AM works perfectly.
10:02 am
Excellent, I've booked you for 9 AM tomorrow. You'll receive a confirmation email shortly with the appointment details and a reminder notification. Let us know if you have any questions in the meantime.
10:03 am

Emergency Support

Big Robot prioritizes urgent situations, gathering key details quickly and dispatching help right away. It ensures that critical issues, such as flooding or total HVAC failure, get top-tier attention.

  • Prioritizes emergencies
  • Collects crucial details
  • Immediate team dispatch
  • 24/7 urgency handling
My water heater is not working, and it's an emergency! Can someone come out today?
8:45 am
I'm sorry to hear about your water heater issue. We understand the urgency. Let me gather a few quick details so we can send a technician immediately. What is your address?
8:46 am
I'm at 123 Maple Street, and I have no hot water at all!
8:47 am
Thank you for the information. We have a specialized technician on standby who can be there within the next two hours. I'll confirm the final arrival time with you shortly and keep you updated every step of the way.
8:48 am

Expert Knowledge

Big Robot taps into a deep well of professional know-how to diagnose issues and provide expert guidance. It quickly identifies likely causes, suggests effective fixes, and encourages safe, prompt resolution to prevent further damage.

  • Real-time, accurate insights
  • Context-based problem solving
  • Minimizes guesswork
  • Builds trust through expert advice
I have a leaky pipe under my sink. Can you help?
9:15 am
Absolutely! Based on your description, it could be a worn-out rubber gasket or a loose connection. This can often be fixed by tightening or replacing the affected seal. Would you like to schedule a professional to handle this?
9:16 am
Yes, that would be great. I don't want to risk a bigger flood.
9:17 am
I understand. Taking quick action is key. Let me arrange a visit from one of our certified plumbers. They'll inspect the area, replace any damaged parts, and ensure you won't have to worry about leaks anymore. I'll need a few details from you to set that up.
9:18 am

Warranty Management

Big Robot keeps track of past services, warranties, and follow-up maintenance schedules. It ensures customers maximize their warranty benefits and stay informed about upcoming check-ups.

  • Tracks warranty periods
  • Proactive maintenance alerts
  • Service record lookup
  • Seamless scheduling
I recently had my HVAC serviced by you. Do I need any routine maintenance?
4:30 pm
Based on your service record, the warranty includes a complimentary check-up in about 3 months. This will help keep your system running at peak efficiency. Would you like to schedule it now?
4:31 pm
Yes, that'd be perfect. Let's lock it in.
4:32 pm
Great! I'll finalize an appointment date for your HVAC check-up. You'll receive a confirmation email outlining the service details and warranty terms.
4:33 pm

Payment Integration

Big Robot makes paying for home services quick, secure, and straightforward. It walks customers through different payment methods and finalizes transactions with ease.

  • Secure payment processing
  • Multiple payment options
  • Guided assistance
  • Instant payment confirmations
How do I pay for the service?
2:05 pm
We offer secure payment options online or over the phone. Would you prefer to pay using a credit card, debit card, or an e-check?
2:06 pm
Credit card works for me.
2:07 pm
Great! I'll guide you through our secure checkout process. Once confirmed, you'll receive an email receipt along with the service summary. Let me know when you're ready to begin.
2:08 pm

Troubleshooting Guides

Big Robot provides step-by-step troubleshooting help for common household problems, guiding users through initial checks or DIY fixes before scheduling a professional if needed.

  • Quick self-help advice
  • Step-by-step instructions
  • Reduces minor service calls
  • Empowers customer DIY
My washing machine won't drain water.
3:00 pm
Common culprits include a clogged drain or filter. Here's a quick step-by-step guide to check your filter, hose, and drain for any blockages. Do you want to try that first?
3:01 pm
Yes, please. I'll give it a try.
3:02 pm
Great. First, unplug your machine. Then locate the filter panel at the bottom and remove any debris. If the water still won't drain after that, let me know and we'll book a technician right away.
3:03 pm

Multi Language Support

Big Robot accommodates customers in multiple languages, ensuring everyone receives the help they need in a language they're comfortable with.

  • Multi-language support
  • Real-time translation
  • Inclusive customer experience
  • Improves accessibility
¿Me ayudaría en español, por favor?
6:00 pm
¡Claro que sí! ¿En qué puedo ayudarte hoy?
6:01 pm
Quiero programar una cita para arreglar mi calefacción.
6:02 pm
¡Entendido! ¿Prefieres el martes o el miércoles para la cita? También puedo enviarte todos los detalles y la confirmación por correo electrónico.
6:03 pm

Maintenance Reminders

Big Robot can automatically keep track of routine maintenance tasks like chimney inspections, HVAC tune-ups, and more, ensuring customers never miss an important service date.

  • Automated reminders
  • Saves maintenance history
  • Schedules follow-up services
  • Prevents costly repairs
Hi there, Jane! Your chimney inspection was originally scheduled for last month, but I see it was postponed. The next available appointment is this Friday at 2 PM. Would you like me to confirm that?
1:21 pm
Actually, let's do next week.
1:22 pm
Ok, does Tuesday at 10 AM work for you?
1:23 pm
Yes, that works.
1:24 pm
All set! I've confirmed the inspection for Tuesday at 10 AM. I'll send you a reminder the day before and on the morning of the appointment.
1:25 pm